saas

SaaS development services

We deliver custom SaaS development that supports your business’s growth.

Trusted by startups and enterprises:

SAAS DEVELOPMENT PARTNER

What sets ZenDev apart from other SaaS agencies? 

At ZenDev, we practice what we preach. Many agencies promise to help you create a successful product, but how many of them have built their own profitable products?


Our product Avidnote - AI tool for researchers reached over 70,000 registered users and is recommended from 100+ renowned universities on their websites, including Princeton University, Cornell University, and many others. 

With Meela Health, we built a platform that matches women with therapists, improving access to mental health support. The MVP we built for Meela has secured €2.6 million in a seed round to expand in the UK. 
Robinize is a SaaS that we built from the ground up. It helps content creators optimize content for SEO in a timely, cost-friendly, and efficient manner. We also use it for our and our client’s projects to increase organic traffic. 


Let us explain the process behind building products for our clients and ourselves: 

Walk through the SaaS development process


So.. here we are, you have an idea for a software solution, you’re excited about it. 
What happens next?

1. Discovery: Defining your vision and the roadmap to product success

The discovery phase is where everything begins. We take your business idea and translate it into a technical roadmap to ensure the platform achieves your goals.

Here’s how we approach it:

Business idea:
First, we’ll sit down with you to fully understand your vision. What problem does your SaaS platform solve? Who are your target users? This helps us understand the core purpose and business goals behind your idea.
 
Application needs: 
Next, we break down the specific needs of your application. For example, will users need to log in? Will there be an admin panel to manage everything? Does the platform need both web and mobile versions? These requirements define the feature set.

Feature set: 
Each feature you want (like login functionality, admin panel, analytics dashboard, etc.) is outlined in detail. We’ll then estimate the development hours and costs for each feature. This ensures transparency and helps you prioritize based on your budget and timeline.

Estimation: 
After defining the core features, we give you an estimate of both time (hours) and cost. Our estimates are clear and broken down per feature so you can understand the scope and investment for each part of your SaaS platform. UI/UX design often becomes part of this phase to ensure a smooth transition into development.

MVP definition:
The result of this phase is a MVP (Minimum Viable Product) definition, where we have a clear picture of the essential features required to launch your platform. Learn more about our approach to MVP here.

MVP includes:

1. User stories: Detailed descriptions of what your users will be able to do in the system.
2. UX/UI design: Prototypes and design layouts that showcase how the product will look and feel.
3. Architecture and infrastructure: A blueprint of how the application will be built, including whether we'll use a monolithic or microservices architecture. We’ll also define the cloud setup (e.g., AWS, Azure) and the tools and services we’ll integrate into the system.

At the end of the discovery phase, you’ll know exactly what your MVP will include, the technical setup, and a clear timeline for the next steps.


2. Development: Turning plans into functional features

Once we’ve defined the MVP, we move into the development phase, where we start building your SaaS platform.

Methodology:
We use agile methodologies, Scrum or Kanban to ensure an organized, transparent, and efficient development process. We’ll set up a roadmap that outlines which features will be developed first, how long each phase will take, and when and how you can expect to review progress.

Transparency and collaboration:
You’ll have regular access to the development progress. Depending on your preference, we can schedule demo calls every two weeks or at other intervals. During these demos, we’ll show you the new features we’ve built, and you’ll have the chance to give feedback. You'll also have access to a project management tool where you can track progress and communicate with the team.

Development and testing:
A dedicated team of developers will work together to build your product. Once a feature is ready, it goes to the Quality Assurance (QA) team for testing. They check if the feature works correctly, integrates smoothly with the rest of the system, and performs well under different conditions. If issues are found, the feature is sent back to the developer for fixes. This process continues until everything works perfectly. 
 

3. Launch: Bringing your SaaS to the market

Once development is complete, the product is almost ready for launch—but first, we take a crucial step to make sure everything is perfect.

Soft launch:
Before fully launching your SaaS platform, we conduct a soft launch where we deliver the entire platform to you for feedback. This gives you the chance to see the finished product as a whole and experience how all the features come together.

Feedback and adjustments:
We collect your feedback, make any necessary adjustments or changes, and finalize the product based on your input.

Final launch:
If there are no changes or after making final tweaks, we proceed to the official launch. Your SaaS product is now live and ready to be used by your customers!
 

4. Ongoing Support & Maintenance: Keeping your SaaS at its best

After launch, your journey with us doesn’t stop. SaaS platforms require continuous improvement and maintenance, and we’ll be there every step of the way to support you.

Updates and bug fixes:
We provide ongoing maintenance to fix any bugs that may arise, apply security updates, and improve features based on user feedback.

New feature development:
As your business grows and you need new features or enhancements, we’re ready to develop those, ensuring that your platform continues to evolve.

Performance monitoring:
We monitor your platform’s performance to ensure that everything runs smoothly, making optimizations where necessary to handle increased traffic, improve loading times, and keep the system secure.

With our ongoing support, you can focus on growing your business, knowing that we’re continuously improving your SaaS from the technical side of things.

What you get: A full, collaborative process

In summary, we guide you through every step of the process, from shaping your idea into an MVP during discovery to launching the product and providing continuous support afterward. Our collaborative, transparent approach ensures that your input is part of the process at every stage. You get a team that builds and maintains your SaaS platform while keeping you informed and involved, ensuring success for the long term.
 

Why choose Zendev?

  • From concept to market

    We have both the experience and expertise to take your product from vision to launch. The knowledge we offer is the same that we've used to build our own fast-growing digital services.

  • Cost-effective solutions

    Our approach combines top talent from the Balkans with clients in the US and Europe to deliver cost-effective, high-quality solutions.

  • Optimized workflow

    We streamline the development process by continuosly testing and learning through our Build-Measure-Learn cycle. This approach provides quick feedback, reducing time from development to market.

  • Long-lasting relationships

    Our commitment to lasting relationships means providing continuous support to ensure your tech solutions run smoothly.

LONG STORY SHORT

How our SaaS development process works?

  • 1

    Discovery

    We start by exploring your needs and goals to clearly understand what you want to achieve.

  • 2

    UI/UX

    Next, if you don’t have one, we design a user-friendly interface, focusing on creating an intuitive and enjoyable experience for your users.

  • 3

    Development

    Then, we turn the design into a fully functional digital product, bringing your vision to life.

  • 4

    Testing

    Finally, we rigorously test the product to ensure it performs flawlessly before launching.

EXPERTISE

Tech stack 

We excel at these technologies, but we're always flexible when it comes to choosing the right technology to bring your project to life.

Languages

PHP
C#
Go
Java
Python
JavaScript

Frameworks

.NET
Angular
Django
Express.js
FastAPI
Laravel
Node.js
React
Symfony
Vue

Mobile

Flutter
Ionic
Kotlin
React native
Swift
Xamarin

Languages

PHP
C#
Go
Java
Python
JavaScript

Frameworks

.NET
Angular
Django
Express.js
FastAPI
Laravel
Node.js
React
Symfony
Vue

Mobile

Flutter
Ionic
Kotlin
React native
Swift
Xamarin

FAQ

What is SaaS development?

SaaS (Software as a Service) development is creating cloud-based software that users can access online. Instead of downloading or installing software on their devices, users access the application through a web browser. SaaS products are hosted and managed in the cloud, meaning the service provider handles updates, maintenance, and scaling. This model is highly flexible, as it allows businesses to offer subscription-based services accessible from anywhere, scalable based on demand, and regularly updated without disruption to users. Examples of SaaS platforms include tools like Google Workspace, Slack, and Dropbox.

What are the benefits of SaaS over traditional software?

SaaS platforms offer several advantages, including:

Scalability: Easily scale your platform to accommodate more users without needing physical upgrades.

Cost-efficiency: With SaaS, there’s no need for expensive hardware or infrastructure. You pay for what you use.

Accessibility: Users can access the platform from any device with an internet connection, offering flexibility.

Automatic updates: No manual installations or updates are needed—SaaS platforms are updated automatically.

How long does it take to develop a SaaS product?

The development timeline depends on the complexity of the project and the feature set required. On average, a basic MVP (Minimum Viable Product) can take 3-6 months to develop. More advanced platforms with complex features can take 9-12 months or longer. The discovery phase helps us provide a more accurate timeline based on your specific needs.

How do you ensure the security of my SaaS platform?

Security is a top priority for us. We incorporate industry-standard security measures like SSL encryption, two-factor authentication (2FA), and regular security audits. We also ensure compliance with data protection regulations such as GDPR and HIPAA (if applicable). Our development process includes continuous monitoring for vulnerabilities and applying necessary security patches.

Can you integrate third-party services with my SaaS platform?

Absolutely. We frequently integrate third-party services like payment gateways, CRM systems, analytics tools, and more via APIs (Application Programming Interfaces). This ensures seamless communication between your platform and external services, allowing for better data flow and functionality.

Can you help with scaling my SaaS product after launch?

Yes! We build your SaaS platform to scale from day one. As your user base grows, we can scale the platform by optimizing server usage, database performance, and network resources. We’ll also assist in scaling features and functionality as new user needs arise.

How much does it cost to develop a SaaS product?

The cost of SaaS development depends on the complexity and scope of the project, including the number of features, integrations, and the size of the development team. We provide detailed cost breakdowns during the discovery phase, allowing you to see the costs per feature and manage your budget accordingly.

What post-launch support do you provide?

After launching your SaaS platform, we provide ongoing maintenance and support to ensure it runs smoothly. This includes:

-Bug fixes and performance improvements.

-Security updates to protect against vulnerabilities.

-Adding new features based on user feedback or evolving business needs.

Can you assist with the marketing and go-to-market strategy for my SaaS product?

Yes! We offer go-to-market strategy services to help you launch successfully. This includes setting up SEO, PPC campaigns, email marketing, and analytics tools to track user engagement and conversions. Our goal is to ensure that your product reaches the right audience and gains traction quickly.

What happens if I need to change the product during development?

Our development process is iterative, meaning you’ll have regular opportunities to provide feedback during the project. We have demo sessions at regular intervals, so if changes are needed, they can be incorporated before moving to the next phase. This ensures flexibility and allows us to adjust the product based on your evolving requirements.

TRANSPARENT PRICING, ENSURED SATISFACTION

Across all project types, we guarantee the utmost value for your investment

DEDICATED

Part time

From EUR 45/hour

20 hours a week

  • Different skills

You can tap into specific skills or expertise part-time without committing to a full-time commitment

  • Flexible scalability

Part-time developers provide the flexibility to scale your team up and down overtime

  • Cost savings

You can keep track of your budget by giving the exact number of hours per month that you want to order

PREMIUM
DEDICATED

Full time

From EUR 40/hour

40 hours a week

  • Consistent availability

Full-time developers are dedicated to your project, providing faster availability and better focus

  • Deeper commitment

Full-time developers can become more deeply immersed in your company culture, goals and projects

  • Long-term cooperation

Building development teams can take time and sometimes be complex. We help you with the team composition and what to think about

Need something more flexible?

Are you seeking a tailored approach with team augmentation or another solution?

Contact us today for more information!

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